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Tefl Org Uk, Edinburgh, 2017.
Tefl certificate, 120 Hours.
Including: Grammar certificate, teaching young learners
and teaching business English.
University of Newcastle 2015-2017.
MA Film Theory and Practice (First).
Including English literature module.
University of Lincoln 2004-2007.
BA (Hons) Media Production (2:1).
Teaching Technician, Whitley Bay High School 2009-2017.
Teaching practical media skills to students aged 13-18, including photography, video editing and desktop
publishing. Also included lesson planning, delivery and resource creation. Additional duties included
creating staff training materials, leading and training a student team of theatre technicians and demonstrating
camera equipment to staff.
Call Centre Instructor, Barclays Mortgage Centre, 2008-2009.
Answering phones to customers with finance queries. Training new staff members to do the same and
answering the “help desk” calls – internal calls from other call centre agents with questions about the job.
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